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Your Brand at Full Potential

Delight your customers and drive peak performance with fulfillment solutions that scale with your business.

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Fulfillment Powered by Innovation

Our fulfillment solutions leverage scalable technology and advanced operational processes to deliver your brand to your customers faster than ever.

  • Custom-engineered solutions
  • State-of-the-art order fulfillment automation technology
  • Industry-leading intelligent software – WES, WMS, OMS, TMS

Ecommerce Fulfillment

Ecommerce Fulfillment

Deliver the products your online customers want, whenever and wherever they need them.

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Retail Fulfillment

Retail Fulfillment

Get your products to store shelves or online marketplaces quickly and accurately.

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Subscription Fulfillment

Subscription Fulfillment

Fill your curated or replenishment orders on a consistent basis to meet subscribers' needs.

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Omnichannel Fulfillment

Omnichannel Fulfillment

Ship direct to customers or store shelves from one location with omnichannel distribution.

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Order Fulfillment Capabilities

Transform your ecommerce, retail, subscription and omnichannel strategies with our diversified suite of fulfillment capabilities.

SCActivate

Start fulfilling orders right away with our streamlined onboarding process.
SCExecute

Implement the optimal pick, pack, and ship strategy for your business.
SCTech

Enhance efficiency with sophisticated automated fulfillment technology.
SCBrand+

Personalize your fulfillment strategy with unique value-added services.
SCShip

Leverage our flexible fulfillment network to ship fast and reduce delivery costs.
SCinReverse

Take the hassle out of returns to provide an enhanced customer experience.

Nationwide Locations

DC Locations Nationwide

Reduce transit time and cost with our strategic distribution network.

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Featured Content

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Reports

Fulfillment Trends Shaping the Future of Customer Experience

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Articles

A Sense of Fulfillment

Explore how Madison Reed partnered with Saddle Creek to streamline its order fulfillment operations, improve inventory management and delight hair-care customers.

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Videos

doTERRA | Continuous Improvement

doTERRA’s Regional Director of Fulfillment explains how Saddle Creek Logistics’ lean practices help increase capacity, reduce labor needs and control costs.

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Our Clients

We support the world’s leading brands.

Humann Ipsy Happy Planner MUNICIPAL doTERRA

“In order to help our customers to reach their true potential, we needed a fulfillment partner that could help us reach our true potential”

AnnMarie Kocher, President & Co-Founder, Humann

Fulfillment Services FAQs

  • Ecommerce fulfillment involves picking, packing, and shipping individual online orders directly to consumers (DTC).
  • Business-to-business (B2B) or retail fulfillment typically involves sending bulk shipments and replenishment orders to wholesalers or brick-and-mortar stores. Often, these shipments must meet strict retail compliance requirements.
  • Omnichannel fulfillment services combine both approaches—allowing brands to serve consumers and retailers from the same inventory.

Subscription fulfillment services involve managing recurring orders—including subscription boxes as well as replenishment products. A 3PL such as Saddle Creek provides kitting, packing, and scheduled shipping to ensure subscribers receive accurate, on-time deliveries that build loyalty and reduce churn.

Order fulfillment is often the last touchpoint before a customer receives their purchase. Accurate, on-time deliveries help build trust and encourage repeat business, while errors or delays can harm a brand’s reputation. Order fulfillment solutions should be designed to deliver a reliable and consistent quality customer experience.

Outsourcing order fulfillment to an experienced 3PL like Saddle Creek helps retailers and brands scale quickly, manage seasonal fluctuations, and reduce the complexity of operating their own facilities. It allows access to established infrastructure, technology, and expertise—without the capital investment of building and managing in-house operations.

Whether because of the holidays, sales promotions, or that viral TikTok, order volume can often surge. Ecommerce fulfillment solutions and retail fulfillment services need to accommodate spikes quickly in order to meet customer demand without disruptions. 3PL fulfillment services can quickly flex labor, warehouse space, and carrier capacity to keep orders moving.

Smart systems are critical for efficient fulfillment. Advanced warehouse management systems (WMS) and order management systems (OMS) provide real-time visibility, automate order processing, and integrate with ecommerce platforms like Shopify or Amazon. Robotics and automation help to increase efficiency, control costs and improve quality. Saddle Creek uses a variety of fulfillment technologies to support fast, accurate order fulfillment services.

Returns are a natural part of ecommerce and retail. A fulfillment partner like Saddle Creek offers returns management services to process returns quickly, restock products, and manage exchanges—helping brands maintain customer loyalty while keeping costs under control.
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